Help & Guidance
Frequently Asked Questions
Everything you need to know about our curated coffee selections, grind options, delivery across Bangladesh, and upcoming cultural gatherings.
Coffee & Roasts
Do you sell whole beans, ground coffee, or instant coffee?
All three. Our curated lineup includes imported Whole Beans, Ground Coffee tailored to your brewing method (Espresso, Moka Pot, Pour-Over/V60, French Press, or Cold Brew), alongside premium Instant Coffee and brewing Accessories.
Coffee & Roasts
How do I choose the right grind size for my home coffee maker?
On every coffee product page, you can select Whole Beans (if you have a burr grinder at home) or ask us to grind fresh before sealing: Fine for Espresso machines, Medium-Fine for Moka Pots, Medium for Pour-Over/V60/Drip filters, or Coarse for French Press and Cold Brew.
Delivery & Payments (Bangladesh)
What are your delivery charges across Bangladesh?
Our standard delivery rates across Bangladesh are ৳80 Inside Dhaka, ৳100 for Sub-Dhaka areas (Savar, Gazipur, Narayanganj, Keraniganj, Manikganj), and ৳120 Outside Dhaka nationwide.
Delivery & Payments (Bangladesh)
Which payment methods do you accept?
We keep checkout simple and transparent with two trusted options: Cash on Delivery (COD) and Manual bKash (send money to our official bKash number and enter your Transaction ID at checkout).
Delivery & Payments (Bangladesh)
How can I track my order after checkout?
Visit our Track Order page (/track-order) and enter your Order Number (e.g. TOC-2026-XXXX) along with your phone number to view live status updates from Awaiting Payment and Paid to Packed, Shipped, and Delivered.
Tales on Screen & Tales on Paper
What are Tales on Screen and Tales on Paper?
Tales on Screen is our curated series of paid arthouse film nights followed by critical discussion. Tales on Paper is our literary circle dedicated to discussing classic and contemporary books over specialty coffee. Both are launching soon, use the Contact page waitlist to reserve a spot.
Still have a question?
Write to us directly at talesofcoffeeofficial@gmail.com or send a note via our Contact page.